What we collect
Contact details you choose to send us, basic analytics data when consent is given, and technical logs needed to keep the site secure and working.
Legal
Privacy policy
This page explains what personal data PartGrid collects through this website, why we collect it, and how visitors can manage their choices.
Last updated: June 25, 2026
Why we use it
To answer enquiries, run demos, improve site performance, and understand which pages help visitors find the right next step.
Your control
You can reject optional cookies, reopen cookie settings at any time, and contact us to request access, correction, or deletion where applicable.
Who is responsible
Data controller
PartGrid is responsible for the personal data processed through this website. If you have privacy questions or requests, use the contact details below and we will route the request to the right team.
Cookies
How consent works on this site
Essential cookies stay enabled because the site depends on them for core functionality. Analytics and marketing cookies are off by default for visitors who need consent-based controls. You can accept all, reject all, or save a custom choice from the cookie banner.
Manage your choice
After making a choice, you can reopen cookie settings from the floating button shown on the site.
Data we process
Information collected through this website
- Contact information you provide through forms, demo requests, or direct email.
- Company and project context that you include when asking for information about the product.
- Essential technical data such as language preference, form protection, and security-related logs.
- Analytics data about page usage and interactions, but only after you consent to optional cookies.
How we use it
Purposes for processing
- Respond to enquiries and schedule product conversations.
- Provide follow-up information relevant to your request.
- Monitor reliability, prevent abuse, and maintain site security.
- Measure and improve website usability and content effectiveness when optional consent is granted.
Third parties
How data may be shared
- With service providers that host or secure the site, limited to what is needed for their function.
- With analytics or campaign platforms only when you have granted consent for those categories.
- When disclosure is required to comply with law, enforce rights, or protect the site and its users.
Your rights
Requests and privacy rights
- Ask for access to the personal data we hold about you.
- Request correction or deletion where the law gives you that right.
- Object to certain processing or withdraw consent for optional cookies.
- Request information about how your data is used and with whom it is shared.
Retention
How long we keep data
We keep personal data only as long as needed for the purpose it was collected for, including operational, legal, and support requirements. Retention periods can differ depending on the type of request, conversation history, and system logs involved.