Source context
Keep the related schematic, collection, or catalog experience connected to the request.
After-sales analytics
PartGrid connects quote requests to the catalog context that created them. Follow operational activity, review submitted parts and pricing snapshots, and see when public quote links are opened.
Operational overview
Example workspaceQuote requests
148
Submitted parts requests
Quote opens
312
Public quote-link opens
Manuals
86
Published catalog sources
Collections
12
Curated catalog views
Activity
Engagement
Q-1048
Sent
Pump assembly
AX-42 schematic
3 opens
Q-1047
Draft
Seal kit
Dealer collection
1 open
Q-1046
Submitted
Hydraulic service set
Service catalog
Not opened
From activity to follow-up
After-sales teams need more than a form submission. They need to know which parts were selected, where the request started, what pricing was captured, and whether the customer engaged with the shared quote.
Generic form submissions lose the schematic or collection that triggered demand.
Sales and support teams waste time reconstructing selected parts and quantities.
Shared quotes are hard to prioritize when teams cannot see whether they were opened.
Operational dashboards become noisy when catalog, quote, and engagement data live apart.
Useful signals
PartGrid reporting is built around practical after-sales workflows rather than generic website traffic.
Keep the related schematic, collection, or catalog experience connected to the request.
Store submitted parts, quantities, customer details, pricing snapshots, and lifecycle fields with the quote record.
Track first open, last open, and open count for public quote links so teams can follow up with better timing.
Context-rich quote records
When a customer or dealer submits selected parts, PartGrid can preserve the commercial and catalog context needed for follow-up instead of reducing the request to an unstructured message.
Quote request
Source
AX-42 / Pump assembly
Selected parts
4 lines · 11 items
Pricing snapshot
EUR · Dealer price list
Customer
North Region Service
Operational decisions
Use the available signals to route work, preserve context, and keep quote operations connected to the parts catalog.
Review the exact parts, quantities, and source context before contacting the customer.
Retain the currency and pricing context captured when the request was submitted.
Use quote status and public-link engagement to decide which requests need attention.
Manage lifecycle fields and quote records without disconnecting them from the catalog workflow.
Honest product scope
PartGrid currently focuses this page on quote and operational reporting. It does not present unshipped hotspot, search, cart-abandonment, or schematic-view analytics as existing product capabilities.
Dashboard summary counts for quotes, manuals, collections, and themes
Quote records with submitted cart contents and catalog context
Pricing snapshots and lifecycle fields for operational follow-up
First-open, last-open, and open-count tracking for public quotes
FAQ
See it in your workflow
Show us how customers, dealers, or support teams currently request parts. We can map how PartGrid keeps the catalog context attached through quote follow-up.